Our on-site box office is open only on show days and opens one hour before the posted doors time
Our box office is not open on non-show days or prior to one hour before doors.
BUYER BEWARE! A note about third-party. We cannot verify the validity of any ticket purchased outside of this website or Tixr.com. If you’re on this website (you’re reading this, we know you’re here!), STAY on this website and click here to purchase tickets to an upcoming show. We cannot assist you in any way if you purchase from anywhere other than this website (this includes secondary market sites and third-party sellers).
Exceptions apply to specific artist-ran fan clubs and VIP packages that may exist for the show. To verify, visit our upcoming shows page for all official info.
If you’re not sure, please get in touch with us BEFORE you purchase your ticket. We will keep reminding you that the only valid tickets are ones purchased through us.
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Scammers gonna scam. We do our best to moderate the comments on our social posts, but some slip through. We do not advise you to engage with anyone claiming they are selling tickets on social media. Tickets are only sold through our site.
-Most shows have a 24, 48, or 72-hour delayed delivery on them. This is to combat third-party sellers. We promise: you don't need your tickets sooner than that. If you're giving them as a gift and think you need them earlier, check out our merchandise shop and get creative! If someone is claiming that they have actual tickets prior to that delivery time, they are very likely scamming you.
WE ARE CASHLESS (with a few exceptions)
EXCEPTIONS:
There are no ATMs on the premises or inside the venue so just play it safe and bring a card and get those extra points.
Accepted Cards:
GA is our biggest, baddest section of the venue that can accommodate over 4,000 guests. Heads up - it’s Standing Room Only. We repeat: General Admission tickets are STANDING ROOM ONLY. You may not bring a chair or blanket. That would be super-unsafe and you wouldn't be able to see. If you’re inclined to need a seat, we suggest you look at purchasing one of the other ticket types below in order to guarantee your spot. We do have open-seating picnic tables in the Biergarten if you need a break from the crowd.
Enter Venue Through Gate B
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Left Wing seating is situated House Left and offers comfortable, elevated views and a guaranteed seat all your own. The lowest Row is "A" and the seat closest to the stage is "1". These seats are situated to the sides of the stage (i.e. “the wings”) so your view will be from the side, and not straight on. Dependent on the performer’s setup, there may be times of limited viewing such that you may be unable to see the entire stage at all times from specified seats. This could be due to equipment like speakers, camera operators, or the performer’s specific stage setup. Typically, seats closer to the stage (starting with Seat “1") would be affected.
Right Wing seating is situated House Right and offers comfortable, elevated views of the stage and a guaranteed seat all your own. The lowest Row is "A" and the seat closest to the stage is "1". These seats are situated to the sides of the stage (i.e. “the wings”) so your view will be from the side, and not straight on. Dependent on the performer’s setup, there may be times of limited viewing such that you may be unable to see the entire stage at all times from specified seats. This could be due to equipment like speakers, camera operators, or the performer’s specific stage setup. Typically, seats closer to the stage (starting with Seat “1") would be affected.
Preferred Boxes are in our Right Wing section and sit just above the Right Wing Seating and below the Right Wing Season Suites.
There are 7 preferred boxes that accommodate 12 people per box. These boxes must be purchased as an entire box.
So grab a group of friends and experience a private box with the most preferred view in the house. All boxes come with 12 seats and in-box fans. Guests can order food and beverage service through the mobile ordering system.
The box closest to the stage is Box 1 and furthest from the stage is Box 7.
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All tickets are digital.
Check your confirmation email for ticket delivery information. Unless otherwise indicated, all tickets have a delayed delivery, which means they'll be sent to you either 24, 48, or 72 hours prior to the event. Those times aren't exact, but they're close. If it's the night before the show and you haven't received your tickets, just reach out and we will look into it.
All shows are ALL AGES unless otherwise noted at the point of purchase.
Kiddos of all ages from 0-99+ require a ticket, regardless of age.
We do not offer discounted or free admission for children.
We tried to ID a 3-year-old once, but she didn't have the proper identification.
EVERYONE NEEDS A TICKET, REGARDLESS OF AGE.
Upgrades
We occasionally have upgrade opportunities if seats or season boxes are available. Please read the below if you are hoping for an upgrade:
Refunds
We do not offer refunds. All sales are final, always. Be sure that you are purchasing the correct ticket for the correct show and correct day. We understand that things happen in life, but we still can't issue you a refund. It's a risk we take, but some risks are simply worth it!
Order Protection
BUT WAIT, there's hope for life's curveballs! Our ticketing partner, Tixr, has partnered with Protecht to offer order protection as a helpful add-on for ticket purchases. For just $4.99 per ticket, it offers peace of mind with refunds for unexpected, qualifying situations. We’ve pre-selected this option for you at checkout, but feel free to opt-out if you prefer not to have coverage. Order protection must be added at time of original purchase - unfortunately, it can't be added later.
