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There is a wheelchair-accessible bar located on the Biergarten side of the Main Bar. The ADA restrooms are located between the Main Bar and the Biergarten Stage, near the Right Wing.
Of course! We will make every effort to accommodate guests who are deaf or hard of hearing, but must receive a request in a timely manner in order for the interpreter to prepare, and cannot guarantee an interpreter will be available for each performance if received too close to the performance date. Please contact us no less than three weeks prior to the event. Request an interpreter here!
YES! We utilize Canyon Lake Fire & EMS for our medical services. The medical tent is located between the Biergarten and the main venue next to Gate H.
No, we do not permit re-entry. Please bring all medically necessary devices and medications in with you. This includes inhalers and injectables.
For those not in a mobility device or who do not require an ADA accommodation and who would like a guaranteed seat, we recommend purchasing a wing seat. The wing seats contain a ramp to access on the first level and stairs on the rest of the levels.
Sure! But your kiddo must have their own ticket. This includes babies and toddlers.
• Strollers and car seat carriers are not permitted at the venue.
• A diaper bag containing necessary items for childcare is permitted, however, it will be subject to search for other items on our prohibited items list.
• All toys will be subject to inspection, but we're not gonna let your kiddo's favorite stuffie get left behind.
• We recommend bringing only the necessary items.
FAQ & some tips if you're bringing kiddos:
• We do not have a playground or children’s activities at the venue.
• There is no re-entry, so make sure you've got everything you need!
• All children should wear hearing protection, as the venue is loud.
• At this time, we do not have dedicated nursing or changing areas.
• For their safety, kids must be supervised by an adult at all times.
• The location for reuniting lost children with their parents is the medial tent.
ABSOLUTELY! Please check in at the Box Office with a member of our Front Gate team. We recommend bringing in a SMALL soft-sided cooler if you need to keep your insulin cool. We can provide additional ice if your ice pack loses its cool. If you require a snack for a medical condition, please bring it in with you. However, please leave the picnics at home – we have a variety of food options at the food pavilion.
Whitewater Amphitheater offers wheelchair accessible and low mobility seating. Patrons must have a reserved ticket designated for ADA seating areas. Tickets for accessible seating should be purchased directly through www.tixr.com by selecting the accessibility option for the preferred event.
The ADA entrance is located at Gate A, next to the Box Office.
Head to Gate A and show your ADA ticket to the gate staff. You will receive a credential and be escorted by a team member to the seating area reserved for guests with mobility conditions at least 15 minutes prior to full venue doors.
We have ADA accommodations as required by law and prioritize accommodating our guests with mobility issues. If you arrive before venue doors and the ADA areas are sold out or full, just stop by the venue Box Office to let a team member know that you will need a little extra time. We are happy to escort you in the venue before the crowd to find you a comfortable spot. There are also open seating picnic tables in the Biergarten to rest throughout the evening.
